物流政策

SHIPPING POLICY

Last updated: August 2, 2026

1. SHIPPING AVAILABILITY AND COSTS
Available shipping destinations, methods and charges are shown at checkout before payment. If no shipping method is available for your address, please contact us before placing an order.

2. ORDER PROCESSING
Orders are processed after payment and order confirmation. Dispatch estimates may vary by product, quantity, customization and destination. Any estimate shown on a product page, at checkout, in an order confirmation or in a written quotation is an estimate and not a guaranteed delivery date.

3. WHOLESALE AND CUSTOM ORDERS
Processing, production, shipping method, Incoterms and estimated delivery for wholesale, OEM, ODM and private-label orders are confirmed in the written quotation or order agreement.

4. DELIVERY AND TRACKING
When tracking is available, we send the tracking information to the email address provided with the order. Carrier scans and tracking updates may be delayed. Delivery can be affected by customs, weather, holidays, carrier disruptions and other events outside our reasonable control.

5. CUSTOMS, DUTIES AND TAXES
Customers are responsible for customs duties, import taxes and local fees unless the checkout page or written quotation expressly states that they are included. Requirements and amounts are determined by the destination authorities.

6. ADDRESS CHANGES AND UNDELIVERABLE PACKAGES
Please check the shipping address before submitting your order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered processing or shipment. Additional carrier or reshipping charges may apply to an incorrect or incomplete address.

7. LOST OR DAMAGED SHIPMENTS
If a shipment appears lost, damaged or incorrectly delivered, contact us promptly with the order number and relevant photographs or tracking information. We will review the case and, when appropriate, work with the carrier. Any remedy will be handled according to the circumstances, applicable law and our published refund policy.

8. MULTIPLE PACKAGES
An order may be shipped in more than one package. Separate packages may have different tracking numbers and delivery dates.

9. CONTACT
Email: yinjuangong@gmail.com
Phone: +86 18178112501
WhatsApp — International Sales: +84 392 951 508
Support page: https://yinbobedding.com/pages/contact